TERMS AND GENERAL CONDITIONS
Conditions of purchase of the online shop of corteiberica.es
HOW TO BUY
1.- To make an online purchase in the store CORTE IBERICA, you only have to select the products that you want to acquire by clicking on the "Add to cart" icon that you will see in the tab of each product.
2.- Once all the items have been selected, you can start the purchase process by clicking on "Confirm purchase". A summary of the selected products will be displayed. Afterwards, you must fill in the form with your billing and shipping information and select a payment method - with Paypal or bank transfer -.
3.- Once the purchase process is complete, you will receive the purchase details in the e-mail address indicated as confirmation of the process. If you do not receive this email, the process has not been carried out correctly.
4.- All prices offered on the page include VAT. The sale of products is limited to Peninsula, EXCEPT Bandores, Ceuta and Melilla, and Canary Islands, are excluded.
5.- The shipping costs are included in the prices of all the products.
PAYMENT METHODS
• PayPal:
Paypal, the international leader in Internet payments, allows you to pay for your purchases through a credit card, Visa or Mastercard, without the need to register or, if you prefer, through a bank account if you are a Registered Paypal user.
• Wire transfer
If you wish, you can pay for your purchases in CORTE IBERICA by bank transfer. If you select this option, you will have 4 working days to make the payment. Once the payment of the order has been made, your purchase will be confirmed and we will proceed to send it.
SHIPPING COSTS
The client does not have to pay shipping costs ..
SHIPMENTS OUTSIDE SPAIN (PENÍNSULA)
For the moment, if you want to receive your purchase outside of Spain, we can not process your order automatically.
Write us an email with the order you would like to make to corteiberica@corteiberica.es or send us a whatsapp to +34 637 84 37 93, and within less than 24 hours, you will have a detailed estimate of the amount of your order, including in transport.
When you write to us, do not forget to tell us the delivery address. Thank you very much and apologize for any inconvenience!
DELIVERY TERM
Envialia: The delivery time is 1-2 business days since the merchandise is shipped from our facilities. You will receive an email from our online store informing you of the day in which the shipment was made.
* In the case of payment with Paypal, the verification of the payment is immediate, while in case of payment with Bank Transfer it may take a few days for the check depending on the bank from which the transfer is made.
CORTE IBERICA sends all orders before 13.00 p.m. If your payment was verified after this time, your order would be issued on the next business day.
Orders paid by the customer are always issued between 09:00 and 13:00, Monday through Friday.
If the confirmation of payment occurs on a Friday at 1:30 pm, your order will leave on Monday, (3 days later).
RETURN OF AN ARTICLE
We want all our customers to be very satisfied with the products purchased through our website. In case of return, CORTE IBERICA will do everything possible to make the process as quick and comfortable as possible.
If when you receive your order is not satisfied, you have a period of 48 hours, counting from the date of receipt to execute the right of return.
In case of return, shipping costs will not be refunded. In addition, collection costs will be paid by the customer (equivalent to the amount of the shipment that corresponds to the type of product purchased and the destination sent).
To make said return, the product must be in perfect condition and in its original packaging. Once the merchandise is received in our warehouses, and after checking the status of the same, we will proceed to refund the amount according to the payment method made by the customer.
In any case, the return of defective products and erroneous shipments will be accepted, being CORTE IBERICA who will be responsible for shipping costs provided that the customer communicates this circumstance within 1 day from the date of receipt of the shipment.
CORTE IBERICA advises all its clients to carry out a review of the merchandise received to verify that everything is in proper condition. In case of receiving orders in poor condition, please contact CORTE IBERICA to initiate the return procedures.
To make your return, send us an e-mail, through the following address: corteiberica@corteiberica.es or by calling 637 84 37 93 (in the hours of 7 to 15 hours from Monday to Friday).
PRIVACY AND CONFIDENTIALITY POLICY
In compliance with the provisions of the Organic Law on Data Protection 15/99 (LOPD) and its implementing regulations, as well as the Law on Services of the Information Society and Electronic Commerce 34/02, CORTE IBERICA informs that to make your purchases in our online store it is necessary that you provide, through the correct completion of the form, personal data, domiciliary and relative to the payment method.
These data will be registered in a secure server and will be used only to process the order, as well as to send information about offers and services that may be of interest. Said file is registered in the General Registry of Data Protection. CORTE IBERICA will not transfer your personal data to third parties without your express consent.
The user is responsible for the veracity of the Personal Data provided to CORTE IBERICA and the communication of any alteration in them.
If you wish, you can exercise the rights of access, rectification, cancellation, and opposition provided for in the Law, by communicating it in writing to CORTE IBERICA, C / Gregorio Fernández, 15 A. cp. 06300 - zafra (badajoz), or by email corteiberica@corteiberica.es
In the same way, you can manifest at any time your desire not to receive publicity. For any questions regarding the policy of confidentiality and protection of personal data followed by CORTE IBERICA can be directed to the same address.
CONTACT
We provide you with the following contact channels:
• Email
You can send us your questions, comments or suggestions through the email corteiberica@corteiberica.es
• Phone
We are at your disposal on the phone 637 84 37 93 Our customer service hours are from 7 to 15 hours from Monday to Friday.